Privacy policy
Collingwood Pharmacy – Fulfilled by Pacific First Aid
At Collingwood Pharmacy, your privacy matters. We are committed to protecting your personal information and being transparent about how it's collected, used, and shared. As your order is fulfilled by Pacific First Aid, some of your information will be shared with them solely for the purpose of processing and delivering your purchase.
What Information We Collect
We collect only the information necessary to fulfill your order and provide a smooth shopping experience, including:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information
- Order history
Why We Collect Your Information
We use this information to:
- Process and ship your orders
- Communicate with you about your purchase
- Provide customer support
- Improve our products and services
- Comply with legal and tax obligations
Data Retention & Destruction
- Order and contact details are retained securely for up to 4 years for record-keeping and support purposes
- Credit card information is not stored after payment is completed
Access to Your Information
You have the right to view or request a copy of the personal data we hold about you at any time during regular business hours.
Contact Us
For questions or concerns about your personal information, please contact: shop@idacollingwood.ca or by phone +1 (604) 638-1228.